Batteries 15kg Recycling Box

The Sony “Recycle Receive” promotion allows you to purchase selected Sony headphones from Sony Store online or Sony retail stores (Castle Hill, Chatswood and Parramatta) in Australia (see below), and then trade in pre-loved headphones from selected major brands using the provided Ecoactiv trade in-satchel to receive a cashback.  Your pre-loved headphones will then be recycled by Ecoactiv.  

The promotion commences at 12.00 am on Wednesday 27 November 2024.

The promotion is subject to change or cancellation without notice.    Where this occurs, it will not impact eligible purchases made prior to the change or cancellation coming into effect, and customers who have made eligible purchases are still entitled to complete the process and obtain their trade in cashback.

As at 27 November 2024, you need to purchase one of the following headphones from Sony Store Online or Sony retail stores at Castle Hill, Chatswood or Parramatta:

1. Sony WH1000XM4 headphones – black and silver
2. Sony WH1000XM5 headphones – black and silver
3. Sony WF1000XM5 headphones – black, silver and pink

The above products may be varied or updated.  Please refer to this https://store.sony.com.au/trade-in-products.html for the current list before making your purchase.

Refer to https://store.sony.com.au/trade-in-products.html  to view the list of eligible pre-loved headphone brands which you can trade in for your cashback after you have made your purchase. 

If you choose to recycle other electronics with Ecoactiv in addition to this promotion for recycling pre-loved headphones, you will also be able to receive in the future more detailed information about the impact of your recycling efforts. Visit https://www.ecoactiv.com.au for more information.

Purchases from Sony Store online:

1. 1. After placing an eligible order via Sony Store, you will be able to engage with the promotion via the unique link on the order confirmation page.
   2. This link will direct you to a specific Ecoactiv webpage, where you can opt into the promotion by filling out a form. You will then receive the steps both on screen and via email from Ecoactiv to complete your trade-in and receive your cashback.
   3. Customers who miss out on immediately opting in for the promotion at the time of order confirmation can contact our customer service team who can help facilitate opting into the promotion.

Purchases from Sony Store Castle Hill, Chatswood or Parramatta:

1. 1. The store staff will help sign you up for the promotion in store.
   2. When placing an eligible order via a Sony store and opting-in to the promotion, an email will be sent to your nominated email address which contains a unique link.
   3. This link will direct you to a specific Ecoactiv webpage, where you can opt into the promotion by filling out a form. You will then receive the steps both on screen and via email from Ecoactiv to complete your trade-in and redeem your cashback

Your traded-in headphones will undergo a process that involves separation, shredding, sorting into materials, and recycling where possible.  Remaining materials will be disposed of responsibly by Ecoactiv.

For further information on how the recycling process works and the extent to which your pre-loved headphones can be recycled, please refer to the following information from Ecoactiv:
https://sonytradein.ecoactiv.com.au/sonyportal/material-education.ssp?page=raw_material_recovery

If you choose to recycle other electronics with Ecoactiv in addition to this promotion for recycling pre-loved headphones, you will also be able to receive in the future more detailed information about the impact of your recycling efforts.  Visit https://www.ecoactiv.com.au for more information.

Once your satchel arrives at the recycling facility and is confirmed by Ecoactiv (and you have otherwise complied with the terms and conditions of the promotion), you will receive a cash payment via electronic bank transfer within 30 business days after the date your pre-loved product is received by Ecoactiv.

You will receive $30 cashback.

Please refer to this https://store.sony.com.au/trade-in-products.html which sets out the applicable cashback amount for the Sony headphones that you can choose to purchase from to participate in this promotion.  

No, this promotion is available to all customers who purchase eligible Sony headphones.

Accessories, including charging cables for your pre-loved headphones, can be placed in the same satchel. Any accessories that could potentially pierce the satchel should be taped securely. All packaging should be disposed of responsibly.

You can drop your satchel off to any Australia Post location

You must commence the trade-in (See ‘How do I engage with the promotion’) of your pre-loved headphones within 10 business days of making your eligible purchase with Sony.

As part of opting into the trade-in promotion, facilitated by Ecoactiv, you will be asked to nominate a mailing address. A pre-paid satchel will be mailed to this address within 5-7 business days. The satchel with the eligible pre-loved headphones can be dropped off at any Australia Post location to have it sent to a recycling facility affiliated with Ecoactiv.

You must commence the trade-in of your pre-loved headphones within 10 business days of placing your eligible order with Sony, by opening an account with Ecoactiv and placing an order for your pre-loved headphones.

In addition, your pre-loved headphones must be received by Ecoactiv within 30 business days from the date you purchased your new headphones from Sony Store Online or one of Sony’s stores. 

www.ecoactiv.com.au

Any items submitted via satchel are considered traded-in and forfeit

No, any orders which receive a cash back payment via the Recycle Receive promotion are ineligible for the MySony ‘30 Day Love it or your money back’ benefit.

Similarly, headphones returned via the MySony ’30 Day Love it or your money back’ benefit are not eligible to receive a cash payment via the Recycle Receive promotion.